Q: Where is your company located?
A: Our company is located in the city of Hangzhou, the capital of Zhejiang Province in eastern China, renowned as the “Home of Silk.”

Q: May I request a copy of your catalog?
A: Certainly. We provide a PDF catalog. Kindly provide us with your email address, and we will promptly send it to you.

Q: Can I place bulk orders?
A: Yes. We provide wholesale services. If you are a wholesaler or a retailer, and need to purchase in bulk, please feel free to contact us. We will provide you with the wholesale prices.

Q: Is it possible to obtain a sample before my bulk purchase?
A: Absolutely. You can request a sample by placing an order through our online store. Upon placing a bulk order, we will refund the cost of the sample order.

Q: Do you provide OEM or ODM services?
A: Yes, we offer both OEM and ODM services. We offer the option to print your company logo, as well as your own photos or paintings, onto our silk scarves. Contact us for more information on customization.

Q: Why should I choose your company as our supplier of silk products?
A: We have been involved in the international silk business for over 15 years. We maintain strong control over our supply chains, encompassing design, manufacturing, printing, and sewing of silk products. We supply high-quality pure silk scarves and various other silk products at competitive prices to customers in over 120 countries and regions.

Q: How long does it take to ship my order after payment has been made?
A: The shipping lead time can vary from 1 to 5 working days. Products marked with “Choice” can be shipped within 24 hours.

Q: What shipping methods do you offer?
A: For retail orders, our primary shipping service is AliExpress Standard Shipping. For bulk purchases, we utilize AliExpress Shipping or a suitable express service.

Q: Can I use your images in my own stores?
A: All the images above are taken from real products and are copyrighted material with all rights reserved. Unauthorized use of these images for commercial purposes is prohibited. If you would like to use our images in your stores to sell our scarves, please contact us to request authorization.

Q: How to clean a silk scarf?
A:
1. Hand wash the scarf using cold water (<30°C/85°F) in a clean sink or large bowl.
2. Add a mild detergent like Woolite or Dr. Bronner’s Baby Soap and agitate the water to mix in the soap.
3. Gently wash the silk item by pulsing the water with your hand to move the soapy water through the fabric.
4. Rinse the scarf in cold water until all soap residue is removed.
5. Press the water out of the fabric by rolling it in a towel. Avoid twisting or wringing the fabric, as this can damage it.
6. Hang the wet scarf to air dry completely. Do not hang silk products in direct sunlight.
7. Iron only when necessary using a cool iron and a press cloth between the iron and the fabric. Using a steam iron is highly recommended.